Thank you for your email I must say that I love my Bramblecrest furniture it looks so lovely in our garden and such quality . I certainly will buy more of your furniture if I ever need anymore and would recommend yourselves. Can't wait to receive my bistro table and replacement parasol. I take it you will send to me the table and 8 chair cover when you have it back in stock . Will this come by TNT? Once again thank you so much for all your help I don't know what we would of done without you.
Pleased to say that everything has been delivered! Thank you so much for helping us to get to this point. Now, all we need is some consistent sunshine to get out and enjoy our new seating. By the way, I'd like to compliment the delivery driver - a very courteous, pleasant young man, and a credit to Bramblecrest.
Thanks again for all your help. Kenny
Hello Tim.Your company's customer service has been exceptional and we are very pleased indeed with our very comfortable benches.
Kind Regards Chris and Ros Upstone
"Your customer service and dedication to your customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will have my business for a long time to come."
Mucky Cottages Team
"Not only are your products superb, we love our garden furniture - so is your customer service. I cannot speak highly enough of Bramblecrest!"
Hazel and Alan Johnson
"We're delighted with our furniture.....it looks great and is very comfortable!"
With best wishes Carolyn Pickford
"I absolutely love my table and chairs and they have been much admired by family and friends!"
"Hi guys, we still love out Bramblecrest furniture after 5 years".
"We recieved our delivery of sofa and cushion boxes in Sahara woven range on Friday. We absolutely love them!!"
My apologies for the very very late thank you to you and your company in the way you dealt with my problem. Would you please convey my thanks to all concerned in the sending of the base etc and express my thanks to every one...
Kind regards Brian Balaam
"Dear Tim, Just a line to say thanks for sorting the table & chairs for us. Will you please pass on our thanks to your delivery men the were both helpful & Polite
A credit to your company.Thanks again"
Terry & Linda Ling
What fantastic service and support - received the new clasp in the mail this morning! Please thank your staff for their prompt response to your request for a new clasp; their response indicates an organisation dedicated to not only selling more high quality goods but also to supporting their product with customers of the past (and possibly the future!). Many thanks again'. Kind regards
"Hi Tim; Thank you for the replacement parasol cover. In spite of it being available too late for this Summer, I would like to thank you for the customer service you and your company provide, especially as you had many such covers to send out this month. You and your staff seem head and shoulders above most companies one deals with nowadays in respect of keeping assurances to customers." Kind regards
Excellent service, received several calls regards delivery arrangements, all arrived on time. There was a slight problem with a parasol base, which was handled by Gail, she contacted the supplier and arranged for a replacement part, which was duly dispatched. I would also like to praise Bramblecrest the supplier, who again handled the replacement part very efficiently,
Thank you Carol. All in all great service
Thank you so much - that is what I call customer service! You are a real star. The address is Jill, Lymington, Hampshire. Unfortunately we will not be here on Wednesday but we have a side gate which is unlocked. If it could be left behind that, that would be brilliant. Once again, I can't thank you enough.
Hi Bramblecrest - I just wanted to say a big thank you for sending this part to me. It has arrived safely and it is the exact missing part I was looking for. We are very impressed with the excellent service we have received and wanted to thank you again for the speed and efficient response we had from your company - thank you again. With kind regards
Hi Bramblecrest, Just to let you know the chair was exchanged today. I must say the service from Bramblecrest has been superb and I would have no hesitation recommending you. Thank you for arranging this so quickly and for the exchange to be effortless
Kind regards Phil
Dear Bramblecrest, I live in a small Victorian terrace house in Bedford. I purchased garden furniture from you about three years ago and have been absolutely thrilled with it. I attach two photographs and will sent two more to show you how well your brilliant furniture sits in a small garden. I am now saving for your lounger and cushion which I hope to purchase ready for next summer. Will you have a winter sale which I could make use of in January? I love the pictures of your products on your website but most images show very posh, often large gardens and I wonder if you showed how your furniture fits in smaller gardens you might increase your sales even more. One friend of mine was so impressed with my furniture that she has bought her own! With thanks and best wishes.
I would just like to say a huge 'thank you' to Bramblecrest for finding the washer and bolt which has gone missing on one of my lovely sunloungers over the winter! I am really very grateful for the fact that Bramblecrest have taken the time to look for this part and to send it to me and really appreciate your customer service ethic. It was waiting for me when I got home yesterday after a few days away.
With grateful thanks Diana Twyford